General term of sale
I _ General requirements
The www.benjamins.it web site, in adhering to Italian law:“Entering this web site the User and Benajmins S.r.l. agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site. Benjamins S.r.l. does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws.”
II _ Declination of Responsibility
Benajmins S.r.l. publishes information on its web site www.benjamins.it to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, Seconda Base S.r.l. will execute immediate correction.
Benjamins S.r.l. also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.
Benjamins S.r.l. does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User’s competent jurisdiction.
Benjamins S.r.l. web site www.benjamins.it is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, Benjamins S.r.l. declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the web site and declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the User's browser.
Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.
Benjamins S.r.l. reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.
III _ Terms & Conditions
This notice contains the terms and legal conditions that govern the web site, www.benjamins.it.
Users of www.benjamins.it accept and agree to respect all the conditions included in this declaration.
If Users do not accept these terms, Benjamins S.r.l. reserves the right to ask the Users to refrain from using the www.benjamins.it web site.
The access and the use of the web site www.benjamins.it are for personal use only.
The visualization of the web site www.benjamins.it provides Clients with product information and the possibility to purchase merchandise.
IV _ Privacy
Benjamins S.r.l., with its legal headquarters in Via Comelico 3, 20135 Milan, Italy – provider of the services and activities available in the web site www.benjamins.it, may use the personal data, voluntarily provided by the User, as per the laws in force: Article 13 of Italian Law 196/2003.
Users are invited to visit this page periodically, for information according to updated laws and regulations.
Benjamins S.r.l. specifies that, while the use of personal data is necessary to execute the required services, Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders.
Personal data, voluntarily provided by the User, will not be communicated nor sold to a third party.
All necessary information required in order for credit card payments and transactions to be processed (credit/debit card number, expiry date, security code) will be sent to our bank (specifically Paypal) and fraud-monitoring team for authentification, via encrypted protocol, without any third party interference. This information will never be seen or stored for any purpose by Benjamins S.r.l.
The security measures on our site are intended to help reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. For this reason, we suggest that site users ensure the computer that they are using has up-to-date security software and is connected to the internet through a reputable and trusted service provider.
Benjamins S.r.l. has implemented security measures to protect the users and their data entered. Despite their efforts, Benjamins S.r.l. cannot guarantee that these security measures will limit and exclude any and all risks of unauthorized access to this information. For this reason, we advise our users to always navigate on the Benjamins S.r.l. site from a secure computer source with updated software that allows ample protection of sensitive data (anitvirus software) and that the Internet provider itself possesses safety requirements for the secure transmission of such data over the Internet.
V _ Product availability
Product availability refers to availability when the Customer consults the product datasheets; however, this must be considered as purely indicative since, due to the simultaneous presence on the website of several users, the products could be sold to others before the order confirmation.
Even after sending of the order confirmation via e-mail by Benjamins S.r.l., cases of partial or total non-availability of goods may occur. In this case, the Customer will be promptly informed of this and may decide whether to accept delivery of the available products or request cancellation of the order.
VI _ Prices and Currency
Published prices and final invoices are in Euro.
Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions.
Benjamins S.r.l. encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.
VII _ Order Payment
The following methods of payment are accepted by Benjamins S.r.l.:
Benjamins S.r.l. welcomes payments from PayPal Accounts and reserves the right to process orders only if shipped to the same address that the verified Paypal account is registered with, or when clients place orders online, Credit Card details are forwarded to a protected online banking system provided by Paypal. Please visit www.benjamins.it for further information
Credit Card Security
Benjamins S.r.l. Clients are guaranteed maximum Credit Card security because all transactions are processed using a secure server. Benjamins S.r.l. CUSTOMER SERVICE AGENTS WILL NOT ASK FOR NOR ACCEPT CREDIT CARD NUMBERS AND/OR EXPIRATION DATES. Seconda Base advises Clients to apply for E-commerce security PIN CODES provided by Verified by Visa and SecureCode by MasterCard. For more information, please visit www.visa.com or www.mastercard.com
VIII _ Shipment and Fees
As required by International Laws regulating Commerce and Trade of imports and exports, all shipments from Benjamins S.r.l. are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro. Sale items purchased will be accompanied by an invoice declaring the discounted value of the items.
IX _ Right of withdrawal
According to the current legal requirements, the Customer is entitled to withdraw from purchase without any fine and without specifying the reason within a deadline of 10 working days from the date of delivery of the products.
If the Customer should decide to exercise his right of withdrawal, he must send an express communication via registered letter with notice of receipt, addressed to Benjamins S.r.l., with registered office in Via Comelico 3, 20135 Milano. According to law, shipment costs for return of the goods must be paid by the Customer.
The communication of withdrawal must contain:
- The intention of using the right of withdrawal;
- The name of the product or products which it is intended to return and the relative quantities;
- The bank details which must be used for the bank transfer of reimbursement (ABI code - CAB code – current account number);
- The e-mail address which Benjamins S.r.l. must use to communicate the return status.
The goods must be returned undamaged, in the original packaging, complete in all parts (including packaging and any documentation and accessory equipment) and complete with the attached tax documentation.
The packaging of products to be returned is the responsibility of the customer and each product returned must be packaged correctly for shipment via express delivery service. If the original packaging is no longer available, identical or better packaging must be used.
The product to be returned must be delivered to the delivery service within ten days of receipt of the goods.
Products returned damaged will not be accepted and/or reimbursed.
Without prejudice to the right of checking compliance with the above, Benjamins S.r.l. will reimburse the amount of the products returned within the shortest time possible and, in any case, within a maximum of 30 days from receiving the returned products.
Shipment costs paid for initial sending of the goods are not reimbursable.
X _ Product warranty
All products presented on the Benjamins S.r.l. website are covered by a legal two-year warranty against defects in conformity, in compliance with current regulations. In order to use the warranty, the Customer must keep the invoice transmitted via e-mail following purchase, which may be printed.
In the case of receipt of products which do not conform with the order or are faulty, the Customer must send a notification via e-mail, as required by art.132 of the consumer code, to the Benjamins S.r.l. customer service within 7 days of discovering the non-conformity.
The product shown on the site are subject to continuous updating and therefore purely indicative and subject to any errors, inaccuracies. Benjamins S.r.l. may, at any time, in its sole discretion, make any formal or structural changes to the products described in the Site, to the color tones or to the accessories and equipment of the products.
Benjamins S.r.l. reserves the right to check the claimed non-conformity and, in the case of confirmation, will ship the replacement goods.
Benjamins’s warranty only covers product(s) manufactured by Benjamins S.r.l. and purchased by Customer on the website www.benjamins.it.
Benjamins S.r.l. shall not be lialbe for any incidental or consequential damage caused by defective goods, personal injuries, property damage or economic loss. Benjamins S.r.l. does not guarantee suitability of its product for Customer application and shall not be liable for any damage, loss of data, or otherwise caused to the device when used with any Benjamins S.r.l. product.
XI _ Access to the website and intellectual property thereof
The Customer is entitled to access the website for consultation and making purchases.
No other use is permitted of the website and its contents, particularly commercial use.
The integrity of the elements on this website, whether acoustic or visual, the relative technology used and its contents in any form are the property of Benjamins S.r.l. and are protected by intellectual property rights.
Any misuse or infringement of property rights will be notified to the competent authorities and appropriate legal action taken.